What can we help you with?

Internet & WIFI

TV

  • Programming your Remote

    Your Universal remote can control your entire entertainment system (up to four devices) including your TV, audio devices, or DVD player.

    Find your receiver type to program your devices:

    Standard receiver and Standard DVR:

    • Press MENU on your remote.
    • Select Parental Favs & Setup.
    • Select System Setup.
    • Select Remote or Remote Control.
    • Select Program Remote.
    • Select the device you wish to program.
    • Follow the on-screen prompts to complete programming your remote.

    HD Receiver and HD-DVR:

    • Press MENU
    • Select ‘Settings & Help’
    • Select ‘Settings’
    • Select ‘Remote Control
    • Choose ‘Program Remote’ and you will be prompted with step-by-step instructions

    Watch this video for programming your remote!

    <
     

    ​​If your device is not automatically programmed:
    Find your 5-digit code for your device 

  • Remote Control Guide

     


    Watch this video for how to use your remote!

    <

     
  • DVR Receiver Guide

    Scheduling a Recording

    • Press GUIDE button
    • Select a category, press SELECT
    • Choose the program to record, press SELECT
    • Select ‘Record’ and press SELECT
    • Select ‘Record It’ and press SELECT

    Record a series or Multiple Episodes

    • Press GUIDE button
    • Select a Category, press SELECT
    • Choose the program to record, press SELECT
    • Select ‘Record Series’ and press SELECT
    • Choose the episode type and press SELECT
    • Use LEFT/RIGHT buttons to navigate to ‘Episode Type’
    • Choose the amount of episodes you wish to keep and press SELECT
    • Use UP/DOWN buttons to navigate list
    • Select ‘Record Series’ and press SELECT

    Auto record

    • Press MENU button
    • Select ‘Search & Browse’ and press SELECT
    • Select ‘Smart Search’ and press SELECT
    • Enter a title, person, channel or category name into search field
    • When results appear, highlight desired name in list and press SELECT
    • Select ‘Autorecord’ and press SELECT
    • Select ‘Record ALL’

     

    Watch for DVR Receiver Tutorials