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What can we help you with?

Internet & WIFI

TV

Billing & Account

Who do I pay for my services?

Your account will either be billed by Spartan Net directly or by your Leasing Office.
Some apartment communities include service as a free amenity.
DIRECTV service upgrades such as premium receivers and package upgrades are invoiced and paid to DIRECTV.

	What we do	Online Account	Contact
Spartan Net	Provide your Internet service and support including TV, WIFI and Internet.	Log in to Spartan Net My Account Add and remove roommates and WiFi devices. View and manage billing.	517-203-3096
Your Leasing Office	If your Spartan Net services are billed by your leasing office, you are responsible for making your payments with your monthly rent. Some apartment communities include service as a free amenity. Login to your Spartan Net My Account to see how your community is billed.
DIRECTV	Charge for any upgrades outside of what’s included in your base package.	Log in to your DIRECTV account Add and remove channels and receivers. View and manage billing.	800-531-5000 Billing questions & disputes should be taken up with DIRECTV. Spartan Net has limited access to DIRECTV billing.

The primary customers account number or phone number must be provided to proceed.

How to Pay

Properties Billed by Leasing Office

If your Spartan Net services are billed by your leasing office, you are responsible for making your payments with your monthly rent.

Properties billed by Spartan Net

Monthly Billing Dates
1^st	Invoices are sent out via email or via postal service upon request
17^th	$10 late fee will be applied to your account if payment has not been received before this date
19^th+	Service will be disconnected if payment is still not received.

Payment Methods	What to do
By Check	Mail or bring in to Spartan Net office. 3032 E Lake Lansing Rd, East Lansing, MI 48823 Be sure to include your name and account number.
Credit Card Online	Log in to your Spartan Net My Account Select the ‘Billing’ tab
Credit Card By Phone	Call Spartan Net at 517-203-3096 during business hours. Mon-Fri (9am-5pm) Saturday (10am-4pm) Once connect with a Spartan Net employee, they will take your credit card information and apply payment to your account.

Paperless Billing/Autopay

Sign-up for Paperless Billing/Autopay
Spartan Net	Log in to your Spartan Net My Account Click ‘Billing’ tab on left side Scroll down to ‘Paperless Billing’ box Select Paperless Bill as your ‘type of bill’
DIRECTV	Log in to your DIRECTV account or contact DIRECTV customer care at 800-531-5000

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Speak with a Representative

+1(866)386-7778