What can we help you with?

Internet & WIFI

TV

  • Who do I pay for my services?
    • Your account will either be billed by Spartan Net directly or by your Leasing Office. 
    • Some apartment communities include service as a free amenity.
    • DIRECTV service upgrades such as premium receivers and package upgrades are invoiced and paid to DIRECTV.

     

    What we do

    Online Account

    Contact

    Spartan Net
     

    Provide your Internet service and support including TV, WIFI and Internet.

    Log in to Spartan Net 
    My Account
    Add and remove roommates and WiFi devices. View and manage billing.

    517-203-3096

    Your Leasing Office

    If your Spartan Net services are billed by your leasing office, you are responsible for making your payments with your monthly rent. Some apartment communities include service as a free amenity.
    Login to your Spartan Net My Account to see how your community is billed.

    DIRECTV

     

    Charge for any upgrades outside of what’s included in your base package.

     

    Log in to your
    DIRECTV account

    Add and remove channels and receivers. View and manage billing.

    800-531-5000
    Billing questions & disputes should be taken up with DIRECTV. Spartan Net has limited access to DIRECTV billing.

    The primary customers account number or phone number must be provided to proceed.
     

  • How to Pay

    Properties Billed by Leasing Office

    • If your Spartan Net services are billed by your leasing office, you are responsible for making your payments with your monthly rent.

    Properties billed by Spartan Net

    Monthly Billing Dates

     

    1st   

    Invoices are sent out via email or via postal service upon request

    17th

    $10 late fee will be applied to your account if payment has not been received before this date

    19th+

    Service will be disconnected if payment is still not received.

     

    Payment Methods

    What to do


    By Check

    Mail or bring in to Spartan Net office.
    3032 E Lake Lansing Rd, East Lansing, MI 48823
    Be sure to include your name and account number.


    Credit Card Online

     

     

    • Log in to your Spartan Net My Account
    • ​Select the ‘Billing’ tab


    Credit Card By Phone

    Call Spartan Net at 517-203-3096 during business hours.
    Mon-Fri (9am-5pm)
    Saturday (10am-4pm)

    Once connect with a Spartan Net employee, they will take your credit card information and apply payment to your account.

  • Paperless Billing/Autopay

    Sign-up for Paperless Billing/Autopay

    Spartan Net

    1. Log in to your Spartan Net My Account
    2. Click ‘Billing’ tab on left side
    3. Scroll down to ‘Paperless Billing’ box
    4. Select Paperless Bill as your ‘type of bill’

    DIRECTV

    Log in to your DIRECTV account or contact DIRECTV customer care at 800-531-5000