How To Connect

Connecting to the Internet can be done in a few ways:

1 Directly to Your Device 2 WiFi Router 3 Community WiFi 4 Unique Network
Landmark on Grand River, Newman Lofts, CRMC Houses 5 Cross Connect
(Multi-Colored Panel)

Watch this setup video for simple instructions on how you can connect to our ultra-fast fiber internet via WiFi router or to your device directly.

Connect Directly with a Wired Connection

In your apartment/home, you will see one of these three methods of connection. Follow the instructions based on what you see in your living room, hall closet or utility closet.

A: Connecting to the Wall Ethernet Port

Required parts: Ethernet cable, device with an ethernet port.

Plug one end of the ethernet cable into the wall Internet port on your wall plate in your apartment.
Plug the other end of the cable into the ethernet port located on your device (laptop, gaming console, etc.)

B: Connecting to the Nokia Gateway

There will be a device on your living room wall as pictured. Plug one end of an Ethernet cable into the Ethernet port attached to it.
Plug the other end into the Ethernet port on your device.

With this connection type, if you want WiFi throughout your whole apartment, you will need your own WiFi router to connect to WiFi (see option 2B).

C: Connecting to the Nokia WiFi Gateway

Plug in one end of an Ethernet cable into one of the yellow ports on the Nokia WiFi Gateway located on the wall in your living room.
Plug the other end of the Ethernet cable into the Ethernet port on your device.

With this connection type, you will not need your own WiFi router to connect to WiFi. A unique SSID will be created for you (see option 4).

Connect with a WiFi Router

A: Connecting to the Wall Ethernet Port

Required parts: Personal WiFi Router, Ethernet Cable (available for purchase through Spartan-Net)

Plug one end of the ethernet cable into the wall Internet port on your wall plate in your apartment.
Plug the other end of the cable into the ethernet port located on your router. This should be the port that is separated from the rest (which is the active Internet port).

Follow the instructions that came with your router to complete setup.

B: Connecting to the Nokia Gateway

There will be a device on your living room wall as pictured. Plug one end of an Ethernet cable into the Ethernet port attached to it.
Plug the other end into the Internet IN port on your WiFi router.

Connect to WiFi

There are four available networks to connect to, each network has a different use. See below for a list of communities that have WiFi available at their community as well as instructions to connect.

SSID

Your Community Name

Ex: Cedar Village WiFi

This is the primary WIFI network.
Use this for all standard internet activity.
Provides the fastest speeds and best security. Thus, should be used over the network.
Connect using email and password used to log in to 'My Account'
Resident can connect up to 3 devices using their email and password used for their My Account (with the ability to request more devices)
Some devices are not supported on this network. Known unsupported devices:
- Xbox, Playstation and Nintendo consoles
- Smart Tvs
- Roku, Fire Stick
- Kindle
- Connect these devices using ethernet or secondary network.
This WiFi network operates on 2.4 GHz and 5 GHz.

SSID:

Spartan-Net

This is the secondary WIFI network.
Users can connect to Spartan Net websites without registering devices. Residents will use this network to subscribe for service, then switch to the primary WiFi for best connection quality.
Provides average speeds and security.
Connect by registering MAC address of device, then join network from WiFi list.
Residents will use this network to connect devices that are unable to connect to the Community Name WiFi, such as:
- Xbox, Playstation and Nintendo consoles
- Smart Tvs
- Roku, Fire Stick
- Kindles
This WiFi network operates on 2.4 GHz.

List of Communities with WiFi:

226 Beal
131 Bogue St. Apartments
565 Building
129 Burcham
731 Burcham
787 Burcham
133 Durand
1200 East Grand River
300 East Grand River Ave.
1234 Grand River
325 Grove
316 Gunson
513 Hillcrest
915 Lilac
114 Linden
335 Linden
137 Louis
215 Louis
240 Michigan Apartments
241 Louis Apartments
348 Oakhill
122 Stoddard
221 Trowbridge Flats
251 West Grand River (253/255)
609 West Grand River
Abbott Pointe
Albert Apartments
Americana A
Americana B
Arena Place

Arbor Glen
Auburn Place
Barley Flats
Beech Townhomes
Beechwood
Berrytreee
Burcham Place
Burcham Woods
Campus Gate
Campus Hill
Campus View
Capitol Villa
Cedar Greens
Cedar Street
Cedar Village
College Towne
Towne Square
Courtyard Flatlets
Delta Arms
Diamond Place
East Knolls
Eden Roc
Ferndalehaus
Fulton Place
Gateway at Belknap
Glenwood
Haslett Arms
Knob Hill
Midtown City Zen
NoCa Lofts
Northpointe

Oakridge
Old Canton
Pine Lane
River Park
Riverwalk
St. Anne Lofts
Stonehouse Village
Stonehouse Village II
Studio House
The Avenue
The Element
The Hamptons
The Linden
The Oaks
The Outfield
The Pines
The Quarters
The Quarters II
The Residences
The Rocks
The Venue
Treehouse North
Treehouse West & II
Treehouse South
Trowbridge Lofts
University Terrace
University Villa
Waterbury Place
Waterfront
Waters Edge
Venue Tower

Connect to Spartan Net Sign Up:

This network is intended only for the initial subscription of services and does not provide permanent Internet access.
Connecting to this network will redirect you to the Spartan Net Welcome Page where you will subscribe for service.
Once you’ve submitted your order and received notifications that services are activated, you can connect to the other WiFi networks (i.e. Spartan Net 2.4, Spartan Net 5, Spartan Net Registered Devices).

Connect to Spartan Net 2.4 or Spartan Net 5:

Connect phones, tablets, and laptops to this network.

Click Spartan Net 2.4 or Spartan Net 5 in the WiFi settings on your device.
Enter the email and password you used when subscribing for service.

Note: Certain devices are not compatible with these two networks (see Spartan Net Registered Devices network).

Connect to Spartan Net Registered Devices:

This network is used to connect the devices that are not compatible with the networks Spartan Net 2.4 and Spartan Net 5. Connect to this network for devices such as:

Streaming devices
Smart TVs
Roku
Apple TV
Amazon Fire TV Stick
Google Chromecast
Gaming Consoles
Printers
Kindles

To connect these devices, you will need to register your device's MAC/WiFi address on your My Account:

Log into your My Account, click My Services > WiFi in the left navigation bar.
Enter your device’s MAC/WiFi address and click Add.
Now, you can connect that device to the network Spartan Net Registered Devices.

Unique Network (WiFi Connection for Select Properties)

For Landmark on Grand River, Newman Lofts and CRMC Houses (for duplexes and multiplexes, see option 3 for how to connect to WiFi)

On your device, locate where you can select a WiFi network. For example, on an iPhone, go to Settings > WiFi. Select the SSID labeled Spartan Net Sign Up to subscribe for service. Note: This WiFi network is only used to get you to sign up for service.
Open a web browser and visit: Welcome.Spartan-Net.com, select New Customer or Existing Customer and follow the on-screen prompts to subscribe for service.
After you submit your order, services will be activated based on the dates you selected.
Once services are activated, a new SSID/Network name and password will be created specifically for your unit and displayed on your My Account (an SMS and email will also be sent to you with this information). These can be customized from your My Account under the WiFi tab.

Cross Connect

First, you need to find your multi-colored panel which is typically located in the living room, hall closet or utility closet. Once you have located this panel, notice the different colors on the wall plate. These colors represent each room.

The blue port is the active Internet port. One end of your ethernet cable should always be connected to this port. The other end of the cable can be used in two ways: (1) connected to a wireless router to access WiFi, or (2) connected to the colored port representing which room you’d like active Internet in, for a fast, direct connection.

Choose from options A, B or C to connect to the Internet

Burnt Tree	Cambria townhomes	Midtown	Diamond Place	Carriage Hills
Courtyard Flatlets	Marketplace	Midtown city zen	NoCA Lofts	Oakridge
Pine Lane	The Outfield	Treehouse North	Valley Forge	Waterfront	Woodbrook Village

Watch this setup video for simple instructions on how you can connect to our ultra-fast fiber internet with Cross Connect (Multi-Colored Panel).

A: Activate a Single Outlet

Required parts: 2 Ethernet cables and a device with an ethernet port.

Determine what color port is in the room you would like to activate Internet in.

Plug one end of the ethernet cable into the blue Internet port on your multi-colored panel.
Plug the other end of the ethernet cable into the desired colored room port.
The Internet port is now active in that room.
Plug one end of another ethernet cable into the color-coded port on your wall plate.
Plug the other end of the ethernet cable into your desired device (laptop, gaming console, etc.)

B: Activate Wireless Router

Required parts: 1 Ethernet cable and a personal WiFi router.

Plug one end of the ethernet cable into the blue Internet port on your wall plate.
Plug the other end of the ethernet cable into the Internet IN port on your router. This port should be separated from the others.

Follow the instructions that came with your router to complete setup.

C: Activate Multiple Outlets

Required parts: 2-10 ethernet cables (depending on how many rooms you want to activate), a personal WiFi router, and devices with ethernet ports.

Determine what color port is in the room you would like to activate Internet in.

Plug one end of the ethernet cable into the blue Internet port on your multi-colored panel.
Plug the other end of the ethernet cable into the Internet IN port on your router. This port should be separated from the others.
Plug one end of another ethernet cable into one of the color-coded ports on your multicolored panel.
Plug the other end of the ethernet cable into one of the other ports on your WiFi router.
Plug one end of another ethernet cable into the color-coded port on your wall plate.
Plug the other end of the ethernet cable into your desired device (laptop, gaming console, etc.)

Repeat steps 3-6 for each room you want active.

How To Connect

Connecting to the Internet can be done in a few ways:

Watch this setup video for simple instructions on how you can connect to our ultra-fast fiber internet via WiFi router or to your device directly.

Connect Directly with a Wired Connection

In your apartment/home, you will see one of these three methods of connection. Follow the instructions based on what you see in your living room, hall closet or utility closet.

A: Connecting to the Wall Ethernet Port

B: Connecting to the Nokia Gateway

C: Connecting to the Nokia WiFi Gateway

Connect with a WiFi Router

A: Connecting to the Wall Ethernet Port

B: Connecting to the Nokia Gateway

Connect to WiFi

Differences in WiFi Networks

Your Community Name

Spartan-Net

List of Communities with WiFi:

Connect to Spartan Net Sign Up:

Connect to Spartan Net 2.4 or Spartan Net 5:

Connect to Spartan Net Registered Devices:

Coming Soon!

Have Friends Over?

Unique Network (WiFi Connection for Select Properties)

For Landmark on Grand River, Newman Lofts and CRMC Houses (for duplexes and multiplexes, see option 3 for how to connect to WiFi)

Cross Connect

Cross Connect

Watch this setup video for simple instructions on how you can connect to our ultra-fast fiber internet with Cross Connect (Multi-Colored Panel).

A: Activate a Single Outlet

B: Activate Wireless Router

C: Activate Multiple Outlets

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