How To Connect


 

Connecting to the Internet can be done in a few ways:

 

Watch this setup video for simple instructions on how you can connect to our ultra-fast fiber internet via WiFi router or to your device directly.


 
1

Connect Directly with a Wired Connection

Standard Connections

Required parts: Ethernet cable, device with an ethernet port.
 
  1. Plug one end of the ethernet cable into the wall Internet port on your wall plate in your apartment.
  2. Plug the other end of the cable into the ethernet port located on your device (laptop, gaming console, etc.)


 
2

Connect with a WiFi Router

 
Required parts: Personal WiFi Router, Ethernet Cable (available for purchase through Spartan-Net)
 
  1. Plug one end of the ethernet cable into the wall Internet port on your wall plate in your apartment.
  2. Plug the other end of the cable into the ethernet port located on your router. This should be the port that is separated from the rest (which is the active Internet port).
Follow the instructions that came with your router to complete setup.
 

 
3

Connect to WiFi

 
On your device, locate where you select a WiFi network. For example, on an iPhone, go to Settings > WiFi. There will be 2 SSIDs or network names that you can use to connect.
 
 

Differences in WiFi Networks


SSID

Your Community Name

Ex: Cedar Village WiFi
  1. This is the primary WIFI network.
  2. Use this for all standard internet activity.
  3. Provides the fastest speeds and best security. Thus, should be used over the network.
  4. Connect using email and password used to log in to 'My Account'
  5. Resident can connect up to 3 devices using their email and password used for their My Account (with the ability to request more devices)
  6. Some devices are not supported on this network. Known unsupported devices:
    - Xbox, Playstation and Nintendo consoles
    - Smart Tvs
    - Roku, Fire Stick
    - Kindle
    - Connect these devices using ethernet or secondary network.
  7. This WiFi network operates on 2.4 GHz and 5 GHz.
SSID:

Spartan-Net

 
  1. This is the secondary WIFI network.
  2. Users can connect to Spartan Net websites without registering devices. Residents will use this network to subscribe for service, then switch to the primary WiFi for best connection quality.
  3. Provides average speeds and security.
  4. Connect by registering MAC address of device, then join network from WiFi list.
  5. Residents will use this network to connect devices that are unable to connect to the Community Name WiFi, such as:
    - Xbox, Playstation and Nintendo consoles
    - Smart Tvs
    - Roku, Fire Stick
    - Kindles
  6. This WiFi network operates on 2.4 GHz.
 
 

List of Communities with WiFi:

  • 226 Beal
  • 131 Bogue St. Apartments
  • 565 Building
  • 129 Burcham
  • 731 Burcham
  • 787 Burcham
  • 133 Durand
  • 1200 East Grand River
  • 300 East Grand River Ave.
  • 1234 Grand River
  • 325 Grove
  • 316 Gunson
  • 513 Hillcrest
  • 915 Lilac
  • 114 Linden
  • 335 Linden
  • 137 Louis
  • 215 Louis
  • 240 Michigan Apartments
  • 241 Louis Apartments
  • 348 Oakhill
  • 122 Stoddard
  • 221 Trowbridge Flats
  • 251 West Grand River (253/255)
  • 609 West Grand River
  • Abbott Pointe
  • Albert Apartments
  • Americana A
  • Americana B
  • Arena Place
  • Arbor Glen
  • Auburn Place
  • Barley Flats
  • Beech Townhomes
  • Beechwood
  • Berrytreee
  • Burcham Place
  • Burcham Woods
  • Campus Gate
  • Campus Hill
  • Campus View
  • Capitol Villa
  • Cedar Greens
  • Cedar Street
  • Cedar Village
  • College Towne East
  • College Towne West
  • Courtyard Flatlets
  • Delta Arms
  • Diamond Place
  • East Knolls
  • Eden Roc
  • Fulton Place
  • Gateway at Belknap
  • Glenwood
  • Haslett Arms
  • Knob Hill
  • Midtown City Zen
  • Northpointe
  • Oakridge
  • Old Canton
  • Pine Lane
  • River Park
  • Riverwalk
  • St. Anne Lofts
  • Stonehouse Village
  • Stonehouse Village II
  • Studio House
  • The Avenue
  • The Element
  • The Hamptons
  • The Linden
  • The Oaks
  • The Outfield
  • The Pines
  • The Quarters
  • The Quarters II
  • The Residences
  • The Rocks
  • The Venue
  • Treehouse South
  • Trowbridge Lofts
  • University Terrace
  • University Villa
  • Waterbury Place
  • Waterfront
  • Waters Edge
 
 

Connect to Spartan-Net WiFi:

  1. Within your My Account, hover over the My Services option in the left navigation bar.
  2. Select the tab labeled WiFi and you’ll see a box labeled Registered WiFi Devices: SSID Spartan-Net.
  3. Locate the MAC address for the device you wish to connect.
  4. Give your device a description, enter its MAC address and click Authorize. You can connect up to three devices with Spartan-Net WiFi.
 
 
 

Connect to Your Community Named WiFi:

  1. Select your community named network from your list of network options.
  2. You will be prompted to enter the email and password that you setup when subscribing for service.
  3. Use your email and password to connect up to three devices.
  4. Manage your devices on your My Account under the My Services section
 
 

Coming Soon!

Have Friends Over?

Under your My Account WiFi page, request a temporary 24-hour guest ID for up to 3 guests. Just enter their information and click Generate Guest ID. Then they can connect to your community named WiFi.
 
 

4

Cross Connect

 

Cross Connect

First, you need to find your multi-colored panel which is typically located in the living room, hall closet or utility closet. Once you have located this panel, notice the different colors on the wall plate. These colors represent each room.
The blue port is the active Internet port. One end of your ethernet cable should always be connected to this port. The other end of the cable can be used in two ways: (1) connected to a wireless router to access WiFi, or (2) connected to the colored port representing which room you’d like active Internet in, for a fast, direct connection.
Choose from options A, B or C to connect to the Internet
Burnt Tree Cambria townhomes Midtown Diamond Place Carriage Hills
Courtyard Flatlets Marketplace Midtown Midtown city zen Oakridge
Pine Lane The Outfield Treehouse North Valley Forge Woodbrook Village
 

Watch this setup video for simple instructions on how you can connect to our ultra-fast fiber internet with Cross Connect (Multi-Colored Panel).

 
 

A: Activate a Single Outlet

Required parts: 2 Ethernet cables and a device with an ethernet port.

Determine what color port is in the room you would like to activate Internet in.

 

  1. Plug one end of the ethernet cable into the blue Internet port on your multi-colored panel.
  2. Plug the other end of the ethernet cable into the desired colored room port.
    The Internet port is now active in that room.
  3. Plug one end of another ethernet cable into the color-coded port on your wall plate.
  4. Plug the other end of the ethernet cable into your desired device (laptop, gaming console, etc.)
 

 

B: Activate Wireless Router

Required parts: 1 Ethernet cable and a personal WiFi router.
 
  1. Plug one end of the ethernet cable into the blue Internet port on your wall plate.
  2. Plug the other end of the ethernet cable into the Internet IN port on your router. This port should be separated from the others.
Follow the instructions that came with your router to complete setup.
 

 

C: Activate Multiple Outlets

Required parts: 2-10 ethernet cables (depending on how many rooms you want to activate), a personal WiFi router, and devices with ethernet ports.

Determine what color port is in the room you would like to activate Internet in.

 
 
  1. Plug one end of the ethernet cable into the blue Internet port on your multi-colored panel.
  2. Plug the other end of the ethernet cable into the Internet IN port on your router. This port should be separated from the others.
  3. Plug one end of another ethernet cable into one of the color-coded ports on your multicolored panel.
  4. Plug the other end of the ethernet cable into one of the other ports on your WiFi router.
  5. Plug one end of another ethernet cable into the color-coded port on your wall plate.
  6. Plug the other end of the ethernet cable into your desired device (laptop, gaming console, etc.)
Repeat steps 3-6 for each room you want active.