Cancel My Service


Spartan Net:

  1. In the left navigation bar, select My Account, then select Cancel.
  2. Select the date you wish to cancel service.
  3. Follow instructions and submit your cancellation order.
 

DIRECTV:

Note: Premium Receivers (HD-DVR, Genie, Genie Mini) include a 12-month agreement and are subject to early termination fee of $20 for each remaining month.

To cancel DIRECTV completely, you can:

1 Cancel your DIRECTV service on your Spartan Net My account. Then, return your DIRECTV equipment by taking to your nearest UPS store or FedEx. (see below for details)

Or

To move DIRECTV to your new address:

2 You can move DIRECTV to your next address using the Mover's Program even if it's not a location serviced by Spartan Net. Simply call DIRECV at:

1.855.333.0032



You must return your DIRECTV equipment. Here's how:

Once your DIRECTV account is cancelled, returning your equipment is easy!

Bring all of your DIRECTV equipment unboxed to a UPS Store or FedEx (excluding FedEx Express) with your DIRECTV account number. UPS or Fedex will box up your equipment, print off a return receipt and that's it! You are all set! See below for common locations:


FedEx Office Print & Ship Center
626 Michigan Ave.
East Lansing, MI 48823
Hours: 7AM-10PM
FedEx Office Print & Ship Center
4950 Marsh Rd. 17
Okemos, MI 48864
Hours: 7:30AM-9PM
FedEx Office Print & Ship Center
6240 W Saginaw Hwy 1
Lansing, MI 48917
Hours: 7:30AM-9PM

UPS Store
2843 E Grand River
East Lansing, MI 48823
Hours: 7AM-10PM
UPS Store
3105 S Martin Luther King BLVD.
Lansing, MI 48910
Hours: 7:30AM-9PM