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I started signing up and stepped away.
Continue my subscription
Someone else in my household already subscribe to service Activate your personal account
I still need to subscribe
Check your address.
Please enter your information below so we can put you in contact with a representative that can answer your questions, help you with a problem, and listen to your comments. Let us know how we can go one step further for you.
Even if Internet and TV are included at your community, you must subscribe to activate service.
Connecting directly to the wall outlets will provided the fastest speeds available.
You will need an Ethernet cable to connect.
Watch this video for easy set up!
Standard Connections |
How To |
Community WiFi |
Many communities offer Community WiFii that allows you to connect to the Internet without your own WiFi router. No equipment needed. Just add your devices on your account and instantly connect.
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My own WIFI router |
Plug an Ethernet cord directly into the wall outlet and follow your router setup. |
Wired Desktop or Laptop |
Plug an Ethernet cord from your desktop or laptop into the wall outlet. |
If you are unable to connect, call 866-386-7778 or create a Support Request
Even if Internet and TV are included at your community, you must subscribe to activate service.
Your apartment may have a multicolored panel for connecting to the Internet. It is typically located in the living room, hall closet or utility closet. There are three common options for configuring your apartment as shown below. |
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Activate a single outlet
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Each room is color coded. Plug an Ethernet cable from the blue data port to the corresponding port color of the room that you want internet. |
WiFi router
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Use an Ethernet cable to connect the blue port to the Internet/WAN port on your wireless router. |
Activate multiple outlets |
Connect the blue data port to the internet/WAN port on your wireless router. Each room is color coded. Connect them to your wireless router or network switch. |
Each roommate should create their own login for the account. Primary account holder, log in to My Account and click the 'Roommates' tab.
If you are still unable to connect, call 866-386-7778 or create a Support Request
With the evolution of our company and expansion of our network, we needed our name and brand to reflect not only where we are but where we're headed. A name that embodies what we have always strived for: stellar service and stellar products. That's why it's with great excitement that we embark on this journey with you as STELLAR Broadband.
Join us and come along for the ride!